💸 Refund Policy – 7-Day Money-Back Guarantee
We want you to feel confident when trying Foxy. If it’s not what you expected—or you simply change your mind—you can request a full refund within 7 days of your first subscription purchase.
To be eligible for a refund:
- Your purchase must be a first-time subscription (not an upgrade, renewal, or account that has previously received a refund).
- Your refund request must be submitted within 7 calendar days of your original subscription date.
- Your account must have generated 50 images or fewer during the 7-day period.
- Add-ons, credit packs, and character purchases are non-refundable.
- We do not offer partial refunds based on time remaining or usage beyond the eligibility threshold.
🔔 Important:
Canceling your subscription does not automatically initiate a refund. If you would like a refund, you must explicitly contact us within the 7-day window and clearly state that you’re requesting a refund.
You can do this by emailing [email protected] or messaging us via the support chat (found under Profile > Support). This helps avoid misunderstandings and ensures your request is reviewed promptly.
❌ Cancellation Policy
You can cancel your subscription at any time through the “Change Plan” option in your Profile.
- Cancellations take effect at the end of your current billing cycle.
- You will retain full access to Foxy until your subscription expires.
- Refunds are not issued automatically when you cancel.
If you have any questions or need assistance, please contact us at [email protected] or via the support chat in your Profile > Support.