At Dreamworld Research Inc., we are committed to creating a safe and respectful online environment for all users. We understand the importance of addressing concerns and complaints regarding content that may be illegal or otherwise violates our Standards. This Complaints Policy outlines the process for reporting, reviewing, and resolving such complaints.

Users can report content they believe to be illegal or in violation of our Standards by sending an email to [email protected]. When submitting a complaint, please provide as much detail as possible to assist in the investigation.

Upon receipt of a complaint, Dreamworld Research Inc. will:

1. Acknowledge the complaint within 48 hours.
2. Review the complaint and resolve it within seven business days.
3. Notify the complainant of the outcome and any actions taken.

1. Initial Review

   All complaints will undergo an initial review by our content moderation team to assess their validity against our Standards.

2. Investigation

   If necessary, a more detailed investigation will be conducted. This may involve gathering additional information from the complainant or other users.

3. Decision

   Once the review is complete, a decision will be made regarding the appropriate action, which may include content removal, moderation changes, or other measures.

4. Appeals

   If the complainant disagrees with the decision, they may appeal by sending an email to [email protected] within 14 days. The appeal will be reviewed by a senior member of our moderation team, and a final decision will be communicated within seven business days of the appeal submission.

The potential outcomes of any investigation may include, but are not limited to, content removal, account suspension, or modifications to content. We are committed to enforcing our Standards while respecting the rights of all users.